Refund Policy

At V M FARMS, We understand that circumstances may arise that require you to seek a refund. Please review our refund policy below to understand the terms and conditions associated with refund requests.

1. Eligibility for Refund:

• Refund requests will only be considered if product not delivered due to any reason.
• To be eligible for a refund, you must provide a valid reason for your request, such as
• If product delivered but found expired or not in good condition and is not accepted by customer.

2. How to Request a Refund:

• All refund requests must be submitted in writing via email to [refund@vmfarms.in].
• In your email, please include your full name, contact information, the course title, and a detailed explanation of the reason for the refund request.

3. Evaluation and Processing:

• Refund requests will be carefully reviewed by our team within 10 business days of receiving the request.
• If your request is approved, the refund will be processed using the original payment method.

4. Non-Refundable Items:

• Certain items are non-refundable, including Frozen Foods like Sewwt Corn, Green Peas, Packaged Dairy Items like curd, Ghee, Butter, Milk.

5. Cancellations and Modifications:

• V M FARMS reserves the right to cancel or change the products. In such cases, participants will be notified, and refunds or credits will be issued accordingly.

6. Contact Information:

• For any questions or concerns regarding our refund policy, please contact us at [support@vmfarms.in].

7. Changes to the Refund Policy:

• V M FARMS reserves the right to update or modify this refund policy at any time. Any changes will be effective immediately and communicated to all users.

8. No Return Policy:

• V M FARMS reserves the right on return policy. Any product delivered will not be return and no refund will be applicable on dilivered items received by customer.

On purchasing our products, you acknowledge that you have read and agreed to V M FARMS's refund policy.
Thank you for choosing V M FARMS for your learning needs. We are committed to providing a positive and enriching experience for our students.

Refund TATs

Refunds initiated by the merchant reflect into the customer’s account based on the original mode of payment. Please refer below to find out when the amount is credited to the customer and through which channel:

Original Mode of Payment	Refunded to	Timeline
Credit Card	Source (the same card from which original transaction was done)	9-12 working days from the date when refund was processed by the merchant. The average is 4 days.
Credit Card + Wallet	i) The Credit Card amount is refunded back to source (the same card from which original transaction was done) ii) The Wallet amount is refunded to Wallet.	i) Credit Card is refunded in 9-12 working days from the date when refund was processed by the merchant. The average is 3 days. ii) Wallet refund is immediate.
Debit Card	Source (the same card from which original transaction was done)	7-9 working days from the date when refund was processed by the merchant. The average is 2 days.
Debit Card + Wallet	i) The Debit Card amount is refunded back to source (the same card from which original transaction was done) ii) The Wallet amount is refunded to Wallet.	i) Debit Card is refunded in 9-12 working days from the date when refund was processed by the merchant. The average is 6-8 days. ii)The refund to wallet is immediate
UPI	The refund is credited to the UPI linked account using IMPS.	Refund is credited back on the same or the next day.
UPI + Wallet	i)The wallet amount is refunded back to the user’s wallet. ii)UPI amount is refunded back to the user’s account using IMPS.	i)Refund to wallet is immediate. ii)For IMPS, the refund is credited back on the same or the next day.
Wallet	The amount is refunded back to the user’s wallet.	Refund to wallet is immediate.

For payments made through other UPI compliant apps(external VPA), the refund is credited to the customer’s account in 5 days.

Updated on Apr 12, 2024